We're Hiring - Customer Service Representative

Job Vacancy: Customer Service Representative

DEMERARA BANK LIMITED
214 Camp Street, North Cummingsburg, Georgetown

Demerara Bank Ltd. is seeking dedicated individuals to join our team as Customer Service Representative. As a reputable financial institution, we are committed to delivering top-tier service and building strong relationships with our customers.

Position: Clerks

Key Responsibilities:

•  Greet and assist customers with a warm and friendly demeanor as they enter the branch.

•  Process customer transactions, including deposits, withdrawals, and account inquiries, accurately and efficiently.

•  Provide information on bank products and services, promoting relevant offerings.

•  Ensure compliance with banking regulations and security procedures.

•  Balance cash drawers and maintain accurate records of transactions.

•  Assist with resolving customer inquiries, requests, and concerns.

•  Collaborate with team members to meet branch goals and objectives.
 

Qualifications & Skills:

•  Six (6) CSEC passes - Grades 1 & 2 (Mathematics and English are compulsory)
•  Previous customer service experience is preferred but not mandatory.
•  Strong communication and interpersonal skills.
•  Excellent attention to detail and accuracy in handling transactions.
•  Ability to work effectively in a fast-paced and dynamic environment.
•  Basic knowledge of banking products and services.
•  Proficiency in computer applications.
•  Problem-solving and decision-making skills.
•  Ability to handle cash accurately and securely.
•  Exceptional customer service orientation.
•  Team player with a positive attitude.
•  Eagerness to learn and adapt to new technologies.
•  Confidentiality and ethics in handling customer information.

How to Apply: If you are excited about the opportunity to launch your career in banking and become a vital part of the Demerara Bank team, please submit your resume and a brief cover letter highlighting your qualifications and interest in the role to our Corporate Office, 214 Camp Street North Cummingsburg, or via e-mail at hr@demerarabank.com. Please include "Vacancy for Customer Service Representative  Application" in the subject line.

Demerara Bank offers competitive compensation, comprehensive training and growth opportunities within the organization.

Join us in delivering exceptional service to our valued customers while building a rewarding career path.